The priority for Namecheap Customer Support service has always been and will be Customer Care. It is at the heart of all successful companies and it helps develop a loyal customer base and improve relationships with the customers.
This post was created to remind that the customer is main gear of every business and Customer Support Service needs to make everything possible so that a simple customer becomes a loyal customer.
In order to ensure the success of the organization it is vital that the customer lies at the heart of everything they do.
Here are some basic principles of wonderful Customer service:
1) Be Positive
2) Be Proactive
3) Be Emphatic
4) Listen to the Client
5) Go Extra-mile
6) Be a Pro, Sound like a Pro
7) Under-promise and Over-deliver
Love your customer before they came to Customer Supprt Service. “If you love your customer to death, you can’t go wrong.” (Graham Day)
Check some funny pictures below:
Customers… they are such customers 🙂
It would be a nice option for Live Support 🙂
Is the customer always right?!
Remember: “Customer satisfaction is worthless. Customer loyalty is priceless.” And May the Force be with you!
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